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Symptoms (Check all that apply):

Will not turn on (no lights)Will not boot but will turn onFreezing / Locking upErrors / Blue screenOperating slower than normal (basic operations or internet functions)Multiple pop-up's / Browser hijacksVirus that cannot be removed or quarantinedNew noises such as clicks, whines, grinding, etc.Strange or erratic behavior

Device Type: DesktopLaptopServerMonitorPrinterTabletOther

Manufacturer: DellHPGatewayIBMSonyCannonBrotherAppleSamsungOther

Operating System: Windows 2000Windows XPWindows VistaWindows 7Windows 8Windows 10Apple OSUNIXLinuxOtherI Don't Know

More Information

Please be sure to include approximate date and time of incident. List specific programs or functions that are causing errors. Use this area to list symptoms that are not covered above.

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